The lead time between receipt of your order and dispatch is normally 24 hours, with a maximum of 72 hours. The brand will inform the Operator (The Outdoor Swimmer Shop) within 24 hours if they are unable to fulfil any orders received and we will contact you.
Shipping Charges to the Customer:
Rest of the World £14.99
Rest of the World £3.50
We will only refund any shipping costs, including the cost of returning your goods, if we shipped an incorrect product or the product is found to have a genuine fault or is otherwise imperfect. Unsuitable wear or intentional damage will not be regarded as a fault. If you are claiming that your purchase was faulty, we will inspect your returned item(s) and let you know within 10 days whether we agree or if we regard the product as not faulty.